Grocery chains will continue to integrate digital transformation capabilities to meet the ever-evolving digital expectations of consumers. Expect more digital capabilities into flagship stores to establish more brand destination experiences for consumers.

Brick and mortar grocery stores will use computer vision and machine learning to observe, measure and predict customer behavior to the same level that web stores do today.

Getting personal is one method of improving visitor experience and brand loyalty. If the butcher remembers you always get 1lb of pork belly, and can connect with you right away.. you want to buy from that butcher.

Current legacy supply chain management (SCM) systems optimize specific functions and don’t often integrate upstream and downstream in the supply chain. The future lies with cloud-based SCM systems that are responsive to consumer demand.

The current state of grocery store technology is about speeding up the checkout lines. When both the online (Amazon) and offline (Walmart) giants are investing heavily in line-free checkout technology for their grocery stores, it’s time for grocery shopping to go much faster.

To cut back on labor and overhead costs, brick-n-mortar grocery stores must have a willingness to use digital retailing options in the future. Asia-Pacific and parts of Europe are already capitalizing on this type of technology.

There are have been waves of technology including barcodes, beacons, and scanners. Soon each package will have its own Internet identity, always-on, enabling rapid checkout and new forms of discovery.

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